Virtual POS

Frequently Asked Questions about Virtual POS with Electronic Invoicing

• What is a virtual POS?

  A virtual POS (Point of Sale Terminal) is a digital tool that allows businesses to manage electronic payments over the internet. Unlike physical POS systems found in physical stores, virtual POS systems are specifically designed for online commerce.

  
  
  

  It acts as a payment gateway integrated into a website or app, where customers can securely and quickly make transactions using credit cards, debit cards, or other electronic payment methods. These platforms are protected by security protocols such as SSL and data encryption, ensuring the privacy of financial information.

  
  
  

  Virtual POS systems are particularly useful for businesses operating in e-commerce, subscriptions, digital service sales, or any activity that requires efficient and professional online payment processing.

  
  

• What is the purpose of a virtual POS with electronic invoicing?

  A virtual POS with electronic invoicing combines the ability to process online payments with the automatic generation of electronic invoices. This allows for the automation of much of the financial management process, offering multiple benefits:
  

  
  
  1. Efficient management of payments and invoices: Each transaction made through the POS automatically generates a valid invoice, eliminating the need to issue documents manually.
  
  
  2. Legal compliance: Electronic invoicing complies with the tax regulations of many countries, ensuring that businesses operate within legal boundaries.
  
  
  3. Time savings and error reduction: Automating invoice issuance reduces human errors associated with incorrect calculations or formats.
  
  
  4. Increased professionalism: Providing immediate and accurate invoices enhances customer perception of the business.
  
  

  
  
  This system is ideal for businesses looking to simplify their financial operations, increase transparency, and offer better customer service.

  
  

• Why is a virtual POS with electronic invoicing important?

  The importance of a virtual POS with electronic invoicing lies in the integration of two key functions for any modern business: digital payment management and compliance with fiscal obligations.
  

  
  
  1. Facilitates online transactions: In an increasingly online world, providing secure and fast payment methods is essential to meet customer expectations and increase sales.
  
  
  2. Optimizes administrative management: By automating invoicing, businesses can focus on strategic activities instead of repetitive tasks.
  
  
  3. Guaranteed tax compliance: Electronic invoicing ensures that all issued documents comply with legal regulations, reducing the risk of penalties for non-compliance.
  
  
  4. Reduction of operational costs: Avoiding paper use and simplifying manual processes decreases the expenses associated with administrative management.
  
  
  5. Customer trust: Offering a transparent and professional purchase experience generates trust and customer loyalty.
  
  

  
  

• Does our/an online cash register comply with tax regulations?

  Yes, helloCash is designed to comply with tax regulations, including VeriFactu and TicketBAI in Spain. Additionally, we automatically update the system according to legal changes to ensure you are always up-to-date without any additional effort.

  
  

• Is an online POS secure?

  Absolutely, helloCash uses end-to-end encryption to protect your data, multiple layers of firewalls, and 24/7 monitoring. We take the security and confidentiality of your financial data very seriously.

  
  

• How easy is it to start using helloCash?

  Our onboarding process is quick and straightforward. We migrate your data, train your team, and in just a few days you'll be up and running with helloCash. We adapt the schedule to your needs to minimize disruptions.

• Can I try helloCash before committing?

  Yes, we offer a risk-free trial period. You can experience all the features of helloCash and see its impact on your business before making a final decision.

  
  

• What support does helloCash offer?

  Our support team is made up of real people ready to help you. You can count on us to solve any questions or issues that arise with our system.

  
  

  Additionally, you can opt for our all-in-one solution, which includes hardware and software to further facilitate the digitalization of your business.